# Service Order Desk

Notice 809e6cab022c4fe6a9c2f6b3caf529ee (solicitation PANMCC26P0000043384) from DEPT OF DEFENSE, W6QM MICC-FT CARSON, posted 2026-10-23, responses due 2026-11-23T17:00:00.000Z. Status: open.

| Field | Value |
| --- | --- |
| Notice ID | 809e6cab022c4fe6a9c2f6b3caf529ee |
| Solicitation number | PANMCC26P0000043384 |
| Type | Sources Sought |
| Agency | DEPT OF DEFENSE |
| Sub-tier | DEPT OF THE ARMY |
| Office | W6QM MICC-FT CARSON |
| Posted | 2026-10-23T16:42:29.000Z |
| Response deadline (UTC) | 2026-11-23T17:00:00.000Z |
| Set-aside | - |
| NAICS | - |
| PSC | - |
| Place of performance | Colorado Springs, CO, USA |
| Award | - |

## Description

THIS IS A REQUEST FOR INFORMATION (RFI)/ SOURCES SOUGHT FOR SOLUTION BASED CAPABILITY STATEMENTS ONLY. THERE IS NO SOLICITATION AT THIS TIME. The Mission and Installation Contracting Command (MICC) - Fort Carson, CO, in coordination with the Directorate of Public Works (DPW), is seeking Solution based capability statement for an Other Transaction Authority (OTA) for Market Research purposes. The requirement is to design, integrate, test, deploy, and support a modernized, commercial Service Order Desk Platform. The core objective is to decouple the Service Order Desk from the legacy Base Operations contract, transitioning it into an independent, highly automated, data-transparent, and user-centric platform. Successful solutions must deliver 100% auditable real-time tracking of funds by facility type, establish direct digital pathways with the Army Maintenance Application (ArMA) without manual data re-entry, and prevent premature ticket closures via multi-state tracking and parallel POC notifications.. Security compliance requires deployment in a secure Department of War (DOW) Impact Level 5 (IL5) cloud environment featuring Role-Based Access Control and CAC/SSO integration . Submissions must be Solution Based Capability Statement not exceeding 10 pages and must be submitted by Monday, November 23, 2026, at 10:00 AM MT to Jessica Smith (Jessica.l.smith499.civ@army.mil), Frank Camacho (frank.m.camacho.civ@army.mil), and MAJ Ryan Lee (jong.d.lee2.mil@army.mil)

## Sources

- View on SAM.gov: https://sam.gov/opp/809e6cab022c4fe6a9c2f6b3caf529ee/view
- Data as of 2026-11-14. Source: https://sam.gov/data-services/Contract%20Opportunities/datagov

## Cite this

"Service Order Desk, SAM.gov contract opportunity 809e6cab022c4fe6a9c2f6b3caf529ee." samgovapi.io, https://samgovapi.io/opportunity/809e6cab022c4fe6a9c2f6b3caf529ee, data as of 2026-11-14. Primary record: https://sam.gov/opp/809e6cab022c4fe6a9c2f6b3caf529ee/view

## API and MCP

- REST: GET https://samgovapi.io/api/v1/opportunities/809e6cab022c4fe6a9c2f6b3caf529ee
- MCP tool: get_opportunity

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