# Civilian Human Resources Benefits Contact Center (HRBCC)

Notice a523f84a41cb4f82b790583686429ba2 (solicitation N69199HRBCCFY27) from DEPT OF DEFENSE, NAVSUP FLT LOG CTR NORFOLK, posted 2026-09-03, responses due 2026-09-16T14:00:00.000Z. Status: open.

| Field | Value |
| --- | --- |
| Notice ID | a523f84a41cb4f82b790583686429ba2 |
| Solicitation number | N69199HRBCCFY27 |
| Type | Sources Sought |
| Agency | DEPT OF DEFENSE |
| Sub-tier | DEPT OF THE NAVY |
| Office | NAVSUP FLT LOG CTR NORFOLK |
| Posted | 2026-09-03T16:51:48.000Z |
| Response deadline (UTC) | 2026-09-16T14:00:00.000Z |
| Set-aside | - |
| NAICS | 561422 |
| PSC | R431 |
| Place of performance | - |
| Award | - |

## Description

SOURCES SOUGHT: This requirement is to provide all contact center personnel and management, and services necessary for the operation of the Department of the Navy (DON) Civilian HRBCC, a dedicated single service contact center (contractor personnel will be dedicated to the taskings within this contract). The contractor will provide the full range of support to current and separated Navy civilian employees and prospective employees. The contractor will provide technical guidance, employee entitlements, advice, and information to employees about the Federal Employee Health Benefits (FEHB), the Federal Employees Group Life Insurance (FEGLI), the Thrift Savings Plan (TSP), the Federal Dental and Vision Insurance Programs (FEDVIP), and the Federal Long Term Care Insurance Program (FLTCP).

## Sources

- View on SAM.gov: https://sam.gov/opp/a523f84a41cb4f82b790583686429ba2/view
- Data as of 2026-11-14. Source: https://sam.gov/data-services/Contract%20Opportunities/datagov

## Cite this

"Civilian Human Resources Benefits Contact Center (HRBCC), SAM.gov contract opportunity a523f84a41cb4f82b790583686429ba2." samgovapi.io, https://samgovapi.io/opportunity/a523f84a41cb4f82b790583686429ba2, data as of 2026-11-14. Primary record: https://sam.gov/opp/a523f84a41cb4f82b790583686429ba2/view

## API and MCP

- REST: GET https://samgovapi.io/api/v1/opportunities/a523f84a41cb4f82b790583686429ba2
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